- Home
- Current Edition
- Author Guidelines
- Artwork Submittal
- Ad Specifications
- Media Kit
- Circulation Data
- Ad Pricing
- Insertion Order
- Article Reprints
- Editorial Calendar
- Industry Events
- Reader Feedback
- Contact Us
Welcome to Reverse Logistics Magazine
The Reverse Logistics Magazine is a bi-monthly publication of the Reverse Logistics Association with a circulation of 80,000 readers worldwide. Reverse logistics is a process that crosses all industries including High-Tech, Retail, Medical, Pharmaceutical, Automotive and Aerospace, just to name a few.
The magazine provides the latest information regarding the various areas of reverse logistics including returns management, refurbishment, field service and warranty management.
Call for Articles & Advertisements
Reverse Logistics Magazine welcomes unsolicited articles and abstracts. If you have an article you would like to submit for consideration, please email it to the Editor. More information is available from the Author Guidelines.
Advertising space is available. Advertising rates are available from the Media Kit. Check the Artwork Submittal Instructions and Ad Specifications for more information.
Reverse Logistics News Highlights
Happier Returns
1 February 2010-Supply chains are commonly thought of as moving in one direction: from manufacturer to vendor to customer. But goods flow the opposite way, too. Customers open boxes, don’t like what’s inside them, and return the items to the store, which then returns them to the manufacturer. Food products on grocery-store shelves approach and then pass their expiration dates and are sent back to producers. Often undetected, these “reverse logistics” can add substantial costs to supply chains.
The problem gets worse if companies mismanage the growing pile of consumer returns, damaged goods, and overstocked items, says Bill Morrison, CFO of GENCO Marketplace, a liquidator of such merchandise. Many companies “leave millions of dollars on the table” by failing to make the best use of excess inventory, he says.
Release of Astea Alliance 10.0, the Most Comprehensive Release
Horsham, PA-1 February 2010-Astea International Inc., a global provider of service lifecycle management and mobility solutions, has introduced a new version of the industry’s most robust solution for service organizations. With this latest release, Astea is introducing many new features and modules, including: an innovative user interface; a suite of workforce collaboration tools; a redesigned Studio development tool; Third Party and Vendor Management module; and support for ITIL (Information Technology Infrastructure Library).
From the initial customer call to the closing of work orders, customer invoicing and product replacement, every step in the service lifecycle process represents an opportunity for improving customer satisfaction, reducing costs and increasing revenues. In order to deliver world class service, organizations need seamless continuity and visibility of every interaction with the customer. Critical customer information must be shared and instantly available to everyone in the organization that touches that customer. With Astea Alliance 10.0, companies can manage the entire service lifecycle with a single provider—Astea.
RT Outsourcing Organizes Aagman 2010
29 January 2010-RT Outsourcing Services organized Aagman 2010, its annual cultural event organized on the eve of Republic day. The reverse logistics company also awarded its long-term employees at the event held in New Delhi.
Lighting the lamp, Vinnie Mehta, Executive Director, MAIT, and chief guest of the evening said, “At a time when the employees are feeling the pressure to meet customer demands, programs like this can be a huge stress buster.”
FastAsset achieves 25% year-to-year growth in revenues due to enhanced and expanded reverse logistics program offerings
Joe Errico has been promoted to CEO to further drive corporate and program growth
25 January 2010—FastAsset Inc., a NH-based corporation with processing facilities located throughout North America, is growing rapidly due to demand from OEMs and retailers for its expanding suite of reverse-logistics QC, refurbishment and remarketing services. The company’s 2009 revenue was up 25% from 2008. Founder Grant Guilbeault states that rapid changes in the mix of return to vendor and non-RTV products at the retail level is creating significant opportunities to offer enhanced programs to both retailers and their OEM suppliers that create a win-win outcome.
Joe Errico, a 20 year industry veteran, was promoted to the role of FastAsset’s CEO in recognition of his key role in the growth and development of FastAsset. Previously Worldwide Director of the Technology Products Division for Converge, Joe has been serving as FastAsset’s Executive Vice-President of Sales and Purchasing for the past three years. Grant Guilbeault has been promoted to Chairman of the Board and is now able to focus on designing and deploying the RL solutions that will allow FastAsset to retain its leading industry role.
Pelican Announces the Retirement of Norman Barstow Jr.
Torrance, CA-29 January 2010-Pelican Products, Inc., the global leader in the design and manufacture of advanced lighting systems and virtually indestructible cases, announces the retirement of Norman Barstow Jr. after 50 years of service to Hardigg Industries (Pelican Products acquired Hardigg Industries in December 2008). Norm will retire as Chief Packaging Engineer for Hardigg Cases, where he mentored and guided the development of military and commercial packaging solutions.
“We will all miss Norm’s amazing camaraderie and dedication as a team player, as well as his significant contributions to the company, his infinite wisdom and his knowledge of superior packaging design,” said Lyndon Faulkner, Pelican’s President and CEO. “We cannot thank him enough for his time and service and feel his dedication is a testament to Pelican’s/Hardigg’s retention of talented and successful employees.”
