The Reverse Logistics Magazine is a monthly digital publication of the Reverse Logistics Association with a circulation of 90,000 readers worldwide. Reverse logistics is a process that crosses all industries including High-Tech, Retail, Medical, Pharmaceutical, Automotive and Aerospace, just to name a few.
The magazine provides the latest information regarding the various areas of reverse logistics including returns management, refurbishment, field service and warranty management.
Call for Articles & Advertisements
Reverse Logistics Magazine welcomes unsolicited articles and abstracts. If you have an article you would like to submit for consideration, please email it to the Editor. More information is available from the Author Guidelines.
Reverse Logistics News Highlights
U.S. EPA Announces Its Retail Strategy
21 September 2016 – Yesterday, U.S. EPA announced a new Resource Conservation and Recovery Act (RCRA) retail strategy. This strategy has been long-awaited, given that it has been well over two years since the retail industry commented on EPAs February 14, 2014 Notice of Data Availability for the Retail Sector (20 Fed. Reg. 8926).
Customer Service Depends On Relationships Even In The Mobile Age
21 September 2016 – People access the internet on mobile devices more often than desktop computers, and that trend started years ago. It’s also been well over a year since “mobilegeddon,” when Google updated its algorithms to penalize websites without mobile counterparts.
Delivering More Than Customer Service With The Cloud
21 September 2016 – Its long been a truism that holding on to existing customers is more cost effective than finding new ones. Today, thats truer than ever. Its also harder than ever, now that customers can gather product comparisons instantly, shop from anywhere, and change brand preferences with the click of a keypad.
Tavant Technologies Sponsors The Global Warranty And Service Contracts Association Conference
20 September 2016 – Tavant Technologies, a leading global provider of warranty management and warranty on-demand software, today announced that it will be the platinum sponsor and exhibitor at the Third Annual GWSCA Conference 2016, to be held at the Palmer House Hotel, Chicago from September 21 to 23.
Blackstone Bets Big On Logistics
20 September 2016 – Private-equity giant Blackstone Group LP has cut a deal to pay $1.5 billion for a portfolio of logistics centers, in the latest sign that this e-commerce-driven business is one of the hottest areas in the commercial-property industry.