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Welcome to Reverse Logistics Magazine
The Reverse Logistics Magazine is a bi-monthly publication of the Reverse Logistics Association with a circulation of 80,000 readers worldwide. Reverse logistics is a process that crosses all industries including High-Tech, Retail, Medical, Pharmaceutical, Automotive and Aerospace, just to name a few.
The magazine provides the latest information regarding the various areas of reverse logistics including returns management, refurbishment, field service and warranty management.
Call for Articles & Advertisements
Reverse Logistics Magazine welcomes unsolicited articles and abstracts. If you have an article you would like to submit for consideration, please email it to the Editor. More information is available from the Author Guidelines.
Advertising space is available. Advertising rates are available from the Media Kit. Check the Artwork Submittal Instructions and Ad Specifications for more information.
Reverse Logistics News Highlights
Berlin woman pleads guilty to theft scheme
SNOW HILL—30 June 2009—A Berlin woman will forfeit some of her retirement benefits to repay her former employer after stealing more than $28,000 over the course of nine months in a fraudulent return scheme.
Mary M. Taylor, 59, pleaded guilty to two charges of theft scheme of more than $500 in District Court Friday.
IFCO SYSTEMS Announces Opening of New Reverse Logistics Center
HOUSTON—24 June 2009—IFCO SYSTEMS is pleased to announce the opening of the 100th location in its nationwide warehouse and logistics management network. This segment of IFCO’s pallet management services business complements the company’s primary pallet recycling facilities and has grown steadily since its introduction in 2005. This network now includes operations in 92 major retailer distribution centers in addition to eight IFCO-owned Reverse Logistics Centers (RLCs). The RLCs enable retailers to outsource all handling and management of reusable pallets, containers and other reusable and recyclable materials to IFCO at an off-site location.
Transferring these non-core warehouse activities to an IFCO RLC enables IFCO’s customers to maximize their warehouse productivity and reduce costs. “An efficient logistics network is a huge cost-reduction opportunity for our customers,” says, Tony Zinna, IFCO’s Vice President of Warehouse and Logistics Management Services. “These RLCs free up valuable space previously dedicated to pallet and container management and maximize merchandise backhaul opportunities.”
Springs-based electronics outfit in good hands
Colorado Springs-based Tech for Less is in transition, with a new man at the helm and ambitious plans for the future.
The privately held business, which sells new and refurbished computer equipment and consumer electronics online and at a local outlet store, has steadily grown since its founding in 2001. But there have been growing pains, managers acknowledge, including the layoffs this past week of about 35 employees, or 15 percent of its work force.
Kleenmaid spare parts division sold
SYDNEY—30 June 2009—As tipped by Current.com.au, EDIS the spare parts arm of the disgraced Kleenmaid organisation has been sold, not to mention the Kleenmaid Customer Solutions (KCS) service and maintenance business.
An ex employee of the EDIS business exclusively spoke to Current.com.au in April and revealed that EDIS Service Logistics was still running whilst under administration and he tipped that the company was going to be sold in the near future.
NEI Chooses PowerHelp from Vertical Solutions, Inc. to Help Manage and Track Technical Support Requests, Contract & Warranty Renewals, and Associated Revenues
23 June 2009—Vertical Solutions, Inc., an award-winning developer of Service Management solutions, announces that Canton, MA-based NEI has purchased multiple modules of its PowerHelp service management system. NEI will use the solution to manage its customers’ technical support requests; to help create, manage, and renew contracts and warranties associated with support agreements; and to track related revenue. In addition, NEI has purchased the Customer Self-Service Portal to enable it to streamline and enhance its customer self-service program.
NEI develops and supports a variety of hardware, software, and logistics solutions for software developers, OEMs, and service providers worldwide.
