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Site Visit: Comtek Computer Systems

by RLM Staff Contributor

Reverse Logistics Magazine, May/June 2007

On a recent trip to the Sacramento area, Gailen Vick, President of Reverse Logistics Association took the opportunity to visit and tour Comtek Computer Systems, one of the world’s leading 3rd party technical services and supply chain providers. Comtek has been specializing in 3rd party depot repair services since its inception in 1989. Throughout Comtek’s history, it has continued to expand its integrated value added supply chain services to include warehousing, fulfillment and distribution capabilities. Comtek is ideally situated to service the US marketplace, Asia Pacific and the Silicon Valley OEMs.

During his tour of one of Comtek’s Sacramento -based operations, Gailen was impressed by the large scale operations and highly specialized capabilities in the high-end and mid-range electronics and equipment industry.

Ken Ueltzen, VP/GM led Gailen through the 100,000 sq ft warehouse and 75,000 sq ft production space, where he experienced Comtek’s unique offering and ability to successfully manage and process complex products in a high-mix environment. As they walked the floors, Gailen saw production lines focused on enterprise servers, networking and test & measurement repairs and refurbishment. He had a chance to see the infrastructure required to support some of the world’s largest OEM customers. That infrastructure included environmental chambers, ICT, RoHS and cutting edge BGA solder equipment to support an operation focused on mission critical and high-yield production equipment. He also witnessed Comtek’s proprietary web-based quality systems with unique detailed data collection, failure analysis and reporting functions.

Service providers working in the repair and refurbishment of products ranging in the low-end to high-end space are constantly being challenged to improve delivery, quality, and service while driving down cost for their customers. Comtek balances all these requirements and continually improves their ability to provide world class services on complex and high value products.

Quick Facts about Comtek Computer Systems:

Reverse Logistics Magazine, May/June 2007


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