
Articles
Message from the President
by Gailen Vick, Reverse Logistics Association
Reducing Returns, Maximizing Loss Prevention and Validating Warranty Entitlement In the Retail Industry
by Michael R. Blumberg, Blumberg Advisory Group
How to Avoid the Risks of Donating Used Computers (and Still Enjoy the Rewards)
by Jeff Zeigler, TechTurn
10 Rules for Successful Reverse Logistics Operations
by William K. Pollock, Strategies for Growth
Extended Producer Responsibility by Cradle2Cradle?
by dr ir H.R. Krikke, Tilburg University
Mutually beneficial? Replacement Parts Supply: Opportunities for Vehicle Manufacturers and Customers
by Karsten Platz, TEQPORT Services GmbH
Technical Trends: Disruptive Changes Around the Corner?
by L. Bryant Underwood
Reverse Logistics Financial Model
by John Mehrmann, DEX
Recalls—When the Worst Happens, Part I
by Hannah Kain, ALOM and Gailen Vick, RLA
Site Visit: OnProcess Technology
by RLA Staff Contributor
Site Visit: Sydcor
by RLA Staff Contributor
Returning Thoughts: Key Performance Indicators Used by Philips to Manage Reverse Logistics
by Paul Rupnow
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